Cornish Quay Holidays self-catering holiday cottages in Cornwall, UK

Cornish Quay Holidays

Frequently asked questions

Telephone: 01579 344667
Is availability shown on the website? Yes each property page has availability shown with the prices just below the property description.  You can also use the property search to find a property quickly.
How close are the properties to the Eden Project? Most or our properties are within 5 or 6 miles.
Bookings for 2010 You can make a preliminary reservation for 2010 at any time.  We will then write to you in late October 2009 to confirm the rent and ask for a deposit. You are not obliged to take up your reservation at that stage if your circumstances have changed. The website will be updated for 2010 during October/November 2009.
What are the Pet Rules? At properties where pets are allowed, an additional charge of £20 per pet is made and a Damage Deposit of £30 is also required. Dog owners usually wish to take their pet on holiday with them. Unfortunately, a few people and their dogs cause problems resulting in property owners refusing to allow dogs in future. We therefore ask dog owners to observe the following rules. (a) Dogs must be under strict control at all times while on the property. (b)  Any fouling of lawns etc. must be cleared up without delay. (c) The owner must bring the dog’s bed or basket for it to sleep in. (d) Dogs must not be left alone in the property. (e) Dogs must not be allowed to lie on beds or chairs and hair must be well cleared up before departing. (f) We regret that puppies and kittens less than a year old are not accepted at any of the properties.
What are the beaches like around the area? Please see our Beach Guide for full details.
How often does the Polruan Ferry run? The Polruan ferry runs between Fowey and Polruan and is a passenger ferry. During the summer (April to September) it runs from Polruan Quay to Whitehouse Slip (and vice versa) about every fifteen minutes. Summer sailings run until 11 p.m.  During the winter (October to April) it runs from Polruan Quay to Fowey Town Quay but the last ferry is 7 p.m. (5 p.m. on a Sunday). Please note ferry times are subject to change. See the boards on the quays for details of changes.
How often does the Bodinnick Ferry run? The Bodinnick Ferry is a Car and Passenger Ferry.  This runs from Ferryside Slip at Bodinnick to Caffa Mill slip in Fowey about every 15 minutes. Summer sailings (April to October) are until 8.45 p.m. or dusk. Winter sailings (November to March) are until 7 p.m. Please note ferry times are subject to change. See the boards on the quays for details of changes.
Where can I find information about local attractions? Please see our Links page for further details.
Where can I find information about renting a boat during my holiday? A boat can be used at some of the cottages (please see the property details).  Please contact  Fowey River Boat Hire to arrange your boat.
Where can I get sailing lessons or take a trip on a sailing boat while on holiday? Please see click here for details Fowey River Sailing
Which Ordnance Survey map is the best for Fowey & Polruan? Sheet 107 of the Explorer 1:25,000 series because it covers the whole area in one map whereas on the 1:50,000 series the town falls awkwardly on the join.  We supply maps. Please see the booking form for details.
Is bed linen provided? Yes, bed linen is provided at all our properties.  We do not provide personal towels.
When is Fowey Regatta week? 16th to 22nd August 2009
When is the du Maurier Festival? 7th May to 16th May 2009
When is the Royal Cornwall Show? 4th, 5th & 6th June 2009
10th, 11th & 12th June 2010
How do you say the name Fowey? It is pronounced as if it was written "Foy".
Are short break holidays available? Outside the main holiday periods or at the last minute, short break holidays can usually be arranged at the following percentages of the weekly rate. 3 nights 70%  4 nights 80%  5 nights 90%.  Please see our Short breaks page for further information
When do the new brochures come out? Our brochures are available just after Christmas each year for the following year.  If you have stayed with us in the last 5 years we will send you one automatically.
Are any of the properties suitable for disabled visitors? Most of our properties are located in Polruan and Fowey.  Polruan is generally a very steep village with many steps and very few properties with parking.  Fowey is steep in parts, although the lower part of the town is reasonably level.  Like Polruan it has very limited parking. Many of the properties we offer are very old and may have several levels or awkward stairs.  Some of our more modern properties are suitable for certain disabled visitors depending on individual requirements. Please telephone or email for further information.
For visitors who require a property which is suitable for full wheelchair use, please see www.owlsreach.co.uk.  This is suitable for Category 2 use. Please note, Cornish Quay Holidays is not the agent for this property and any booking you make is direct with the owner.